Excellence, market orientation, some aspects of service quality and their effect on performance in service companies propositions and a model by Albert Caruana

Cover of: Excellence, market orientation, some aspects of service quality and their effect on performance in service companies | Albert Caruana

Published by The Management College in Henley .

Written in English

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Edition Notes

Book details

Statementby Albert Caruana and Leyland Pitt.
SeriesHenley working paper -- 9406, Working paper series / Henley Management College -- 9406, Working paper series -- 9406.
ContributionsPitt, Leyland F., Henley Management College.
ID Numbers
Open LibraryOL16498272M

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